Golden Technologies Limited Lifetime Warranty

Golden Technologies has provided information throughout the owner's manual in regards to proper usage and care of your scooter.

Failure to adhere to this information will void the warranty of the scooter, its parts and the batteries supplied by Golden Technologies.

The following warranty is granted only to the Consumer who has first purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Provider. The Consumer must have a warranty registration card filed with Golden Technologies to receive service.

The warranty covers these following scooter models: Buzzaround Lite GB107, Buzzaround XL Series GB117/GB147, Buzzaround Extreme GB118/GB148, LiteRider GL109/GL111/GL141, all Companion Models GC240/GC340/GC440, Avenger GA541, Patriot GR575

Lifetime Limited Warranty

For the life of the scooter, from the date of purchase from an authorized Golden Technologies' dealer, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative: Steel Frame, Frame Welds, Tiller Frame, Front Fork, Seat Post. *The GR575 is warranted for FIVE YEARS

Two-Year Warranty:

For the period of two years from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be defective by an authorized Golden Technologies representative: Transaxle, Motor/Brake Assembly (electrical funtion only).

*The GR575 is warranted for ONE YEAR

Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase.

For the period of two years from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be defective by an authorized Golden Technologies representative: Electronic Controller, Battery Charger, Dash Assembly, Potentiometer Assembly, Wire Harness(es).

*The GR575 Patriot is warranted for ONE YEAR

Note: While charging batteries, it is normal for the battery charger to heat up. Heat coming from the battery charger does not constitute a defect.

One-Year Limited Warranty on Batteries

For the period of one year from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative.

Shipping of orders will occur as soon as possible after the order is placed.  You will be Contacted by Phone the Next Business Day after placing your order to keep you posted on your shipment progress. 

Once we are provided with Tracking Information we will provide this information to you via phone or email, whichever you prefer. 

Most items ship within 1-3 days from the warehouse but we will let you know if this time frame will be different such as in cases of out-of-stock items or if this a custom build. 

You can also call us before you place your order, at 1-877-928-5388, to find out the expected shipping time on any product.  We are available M-F 8:30am – 5:00pm CST.

Return Policy

Why Choose this Scooter?

      Several features set the Buzzaround XLS HD apart from standard travel scooters. First is the length of the frame, about 3.5 inches longer than most other scooters in its class. That gives you more legroom. The weight capacity is 325 lbs, and the battery pack is automatically upgraded to 22AH batteries for long lasting power. Perhaps more importantly, the Comfort Spring suspension smooths over every-day bumps and cracks in the sidewalk making riding a pleasure. The easy to access charging port is located up on the tiller- by the key switch, so it’s easy to recharge the scooter's battery.

What makes this scooter special?

 We like the high quality fit and finish of Golden Technologies products. The seat is generous and nicely padded for comfort, and you can chose the standard 18” width seat, or upgrade to a 20” wide seat if you prefer. Few travel scooters offer an upgraded seat, and we think that with a 325 lb. weight capacity, the opportunity to order a wider set makes good sense. The Buzzaround XLS HD comes with free 1-year In-Home Service.  You may also choose to extend this service for up to three years for an additional charge.

What to consider when choosing shipping
     This model ships with Free Curbside Delivery. Although the scooter is easy to assemble and disassemble, it will arrive in a single heavy box, so you may want to arrange for a friend or family member to help you get it unboxed and set up. Assembly includes putting on the seat and basket and charging the batteries before use.
If you will need extra assistance, consider the White Glove Delivery to have your scooter delivered inside your home by appointment, assembled and all packaging removed for you. Please note: White Glove Delivery agents are not permitted to conduct patient training on equipment.