CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY

GOLDEN, through its authorized distributor / service organization, warrants this chair to original consumer only, against defects in material or workmanship as follows:

LIFETIME WARRANTY

GOLDEN, warrants for the lifetime of the chair by the original consumer to repair or replace at their option the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is covered on all models for three years. The Capri, Slimline and Monarch are limited to six months, The Space Saver is limited to one year, parts and labor on the lift frame, recline mechanism and wood frame.GOLDEN, shall not be responsible or obligated to pay for any cost or expense for examination of any warranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or components

THREE YEAR PARTS WARRANTY

GOLDEN, warrants the electrical parts of this chair against defects to original consumer only, for a period of three years from the date of original purchase by a consumer. The Monarch chair has electrical parts warranty of 2 years. The Capri, Slimline and Space Saver chairs are limited to 1 year electrical parts warranty. Labor to replace these parts is covered for one year on all models except Capri, Slimline and Monarch, which are limited to 6 months.GOLDEN, shall not be responsible or obligated to pay for any costs or expenses for examination of any Warranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or components.

LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR

During the period beginning with the expiration of the full three year parts warranty offered above and continuing through the seventh year after date of original purchase by a consumer, GOLDEN will warrant the electrical parts on the following prorated basis. Year 4 earns a 35% discount off suggested retail price. Year 5 earns a 25% discount. Year 6 a 15% discount and year 7 a 5% discount. By way of example, a part costing $100.00 that needs replacement in year 4 would cost $65.00.GOLDEN shall not be responsible or obligated to pay for any costs or expenses for examination and / or service of any warranted part or to pay for costs of transportation, handling and packaging of the chairs and / or parts or components. Capri, Slimline, Monarch and Space Saver are excluded from this portion of the warranty.

TERMS APPLICABLE TO WARRANTIES

GOLDEN will, at its option, repair and / or replace the defective parts and / or components provided that the warranty parts have not been subjected to misuse, abuse or improper service by the consumer, have not been damaged in transit or handling and / or have not been altered or repaired by unauthorized representatives. This warranty does not include costs for unnecessary service calls, i.e., in-home service calls solely for the purpose of educating the consumer about the product, or finding an unsatisfactory power connection, etc.

Please refer to weight capacity chart at place of purchase for specifics.

Jr. Petite & Small Models…………….……..300 lbs.

Capri & Slimline Models……………………….325 lbs.

Medium, Large & Tall Models……………...375 lbs.

Royal, Pioneer, New Yorker, Ambassador……...375 lbs.

Dual Motor 26” & 28” Wide Models………500 lbs.

In the event that the product does not conform to this warranty at any time while this warranty is in effect, Golden will correct the defect in conformity with the Consumer Limited Lifetime and Seven Year Warranty. THE LIMITED LIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED, OR ARISING BY OPERATION OF LAW INCLUDING, BUT NOT LIMIITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

GOLDEN shall not be liable for any incidental or consequential damages or for any other damage or loss not contained in this warranty.This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Availability: In Stock, but due to the Pandemic this product’s availability varies daily. This is due to manufacturer shipping delays and raw material shortages. We will contact you after the purchase with the expected shipping time or please call us prior to ordering.

Shipping of orders will occur as soon as possible after the order is placed.  You will be Contacted by Phone the Next Business Day, or Sooner, after placing your order to keep you posted on your shipment progress. 

Once we are provided with Tracking Information, we will provide this information to you via phone or email, whichever you prefer. 

Most items ship within 1-3 days from the warehouse but we will let you know if this time frame will be different such as in cases of out-of-stock items or if this a custom build. 

You can also call us before you place your order, at 1-712-938-2029, to find out the expected shipping time on any product.  We are available M-F 8:30am – 5:00pm CST.

Return Policy

What Makes This Chair Special?
     This recliner's backrest by strategically placing its seams away from load bearing areas of your back. The seams were designed to support an ultra plush head and lumber area that flows down the middle of the backrest to relieve spinal pressure. This new design support allows the PR-535's padding to naturally form to the shape of your back, bringing you one step closer to cloud-like comfort. Golden extended the length of the arms and added additional padding for more comfortable entry and exit from the chair.

     The hand control can place you into Trendelenburg position which raises one's feet higher than the head and heart which helps relieve swelling to the feet and legs. All MaxiComfort chairs from Golden feature pre- programmed recline settings for TV watching and Zero-Gravity, plus programmable buttons that let you save your favorite position for later! 

Why Would We Recommend this?
     The PR-535 MaxiComforter is available in sizes Junior Petite/Small, Medium, Large and Tall  with a weight capacity of 375 lbs.  The MaxiComforter also features pocketed coil seating in sizes Petite/Small, Medium, Large and Tall for extra comfort. The Medium-Wide size has a weight capacity of 500 lbs. and a seat width of 27”; dual motors and extra-sturdy frame provide increased durability.

Shipping
       The freight carrier will call ahead to arrange a delivery time. Optional Inside Delivery and White Glove Delivery are also available for an extra fee, see details at right.

*Medium Extra Wide chairs are not compatible with the AutoDrive hand remote. This size will be sent with a 6-button hand remote.

When you get your chair!

     This chair ships fully assembled on a wooden pallet. You’ll need to remove the shipping carton and protective plastic wrapping from the chair. It’s usually best to have two people lift the chair off the wooden pallet and into the home. There will be a few twist ties around the power cords and remote cable to remove. * Tall and Extra-Wide size chairs ship with their backs off. There are slide rails on both sides of the back that fit into the base.